In a recent press release Securus Technologies announced that eleven of its field service specialists successfully achieved BICSI Installer I certification. The certification is another step towards providing highly professional and high-tech services to clients. Perhaps, the certification shows continuous commitment of Securus Technologies to invest in its manpower, which played an instrumental role in growth of Securus Technologies, as one of the leading and most trusted providers of criminal justice technology in North America.
The BICSI certification is special because it involves stringent hands-on experience empowering technicians to work on several real-life scenarios. Accordingly, technicians install, design, manage and maintain ICT projects, which covers the entire spectrum of field management including voice, data, audio and video technologies. In addition, experts are also trained to handle complicated infrastructure that often involved complex optical fiber and copper-based distribution systems. Already, BICSI Installer certification is acknowledged as one of the most prestigious certifications, which are available to experts in more than 100 countries around the world.
According to Danny de Hoyos, Senior Vice President, Operations for Securus Technologies, the certification is an ideal fir for his company as clients want to install the most sophisticated systems available in the criminal justice industry. In fact, there is a definite need to prepare technicians to cope with the existing challenges on the field. He also added that clients of Securus Technologies expect nearly flawless commitment from experts who are known for their reliability and performance. Perhaps, their expertise is evident from the fact that an average field technician has over 15 years of experience working in the field, which is among the highest in the technical industry. Danny de Hoyos also explained that Securus Technologies will continue to invest in certifications because the management believes that certifications and professional training brings value to the service industry.